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Main dealer bad experience 2 weeks 2 days ago #1

  • GML
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I have Kadjar 1.3tce S-Edition in Iron blue love the car. Had car from brand new only covered 1000 miles, driving the car has never felt right back end felt bouncy skipping when hitting a bump in the road just did not feel safe and not like the Kadjar I traded in. Booked into dealer to get checked they said rear spring not seated properly they rectified spring. Got car back still driving the same not happy to say the least got a local independent garage to check and give second opinion they immediately found o/s/r shock absorber leaking covered in oil and very obvious even to an untrained mechanic. Kinda lost confidence going back to dealer for any further problems or servicing anyone else had similar problems with Renault main dealers?

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Re:Main dealer bad experience 2 weeks 2 days ago #2

  • AOne
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Dealer's mechanics are not the best trained stuff. This goes for all car brands and all over the world. Try another Renault's dealer close by. Some are better then others.

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Main dealer bad experience 2 weeks 2 days ago #3

  • duracel3634
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GML wrote: I have Kadjar 1.3tce S-Edition in Iron blue love the car. Had car from brand new only covered 1000 miles, driving the car has never felt right back end felt bouncy skipping when hitting a bump in the road just did not feel safe and not like the Kadjar I traded in. Booked into dealer to get checked they said rear spring not seated properly they rectified spring. Got car back still driving the same not happy to say the least got a local independent garage to check and give second opinion they immediately found o/s/r shock absorber leaking covered in oil and very obvious even to an untrained mechanic. Kinda lost confidence going back to dealer for any further problems or servicing anyone else had similar problems with Renault main dealers?


Don't forget to Name and Shame your dealer.
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Main dealer bad experience 1 week 5 days ago #4

  • fixer
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I would have gathered evidence and confronted dealer. The minute they know you’re not a pushover, you’ll get better service.

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