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R Link 2 Set up 6 years 5 months ago #1

  • Shedder101
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The Kadjar is still a dream drive no issues there setting up the R Link 2 , however, was a frustrating affair . I hope the following helps others when their long waits are over , because there's sweet FA help on the R Link site :-
Initially I connected to the R Link store from the vehicle and the display told me it would take 72 hours to register R Link . In fact , I received a message that it had registered ( on My R Link ) within 24 hours: no problem there  

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The next step was to register my car at My Renault online . This was done and it gave me a link to the R Link store and here's where the fun started . You have to create an account on the R Link store the usual stuff name address e mail and password and the VIN Number of the car , the next page asks you for the serial number of the R Link . This can be found on the R Link / System /Swipe to second page  > system information  and HUID is the serial number . I duly copied this into the web page and it was rejected . There is a second method described which involves inserting a USB key in the car leave it for a few minutes , remove it and then inserting it in your PC and R Link Download manager should read the serial number and enter it for you . This doesn't work . The problem is R Link Download Manager doesn't show on the web page anywhere so it doesn't read your serial number , the reason being,Download Manager only appears when you've actually created the account , but because you can't enter the serial number you can't create an account ....WTF !!!!!!!!!!!
Anyway , the solution is this  you find your HUID ( serial ) number on the R Link but youOMIT the first three letters ,in my case CAP , the serial  number is recognized at which point you wait for a validation e mail from Renault and you are in.
You may have further issues once you've got access to download manager . It will ask you for a location to download your updates to ,if any but the program will not see your USB key . I my case this was because I use Windows !0 and use either the Edge or Chrome Browsers neither of which support Java plug ins . You will need to use an earlier version of Internet Explorer ( 11 is fine)  ,FireFox,Safari basically anything that supports Java 
After all this there weren't any updates anyway 

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this is the way transfer posts over from a member, the first post in a topic usually holds all the information, we don't need all the thanks, posts just the info 
Dynamique Nav 1.5 dCi 110 EDC Auto A nice Blue one
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R Link 2 Set up 6 years 5 months ago #2

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You can also check this link out, the method is the same no matter what version number you have, this is for information on how to do updates manually.

https://www.gps-rlink.com/r-link-2/r-link-2-install-an-update-yourself/
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R Link 2 Set up 6 years 5 months ago #3

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