TOPIC:

New to the site ... recently purchased a used Signature Nav S & found the reception on the DAB radio loses its signal quite frequently ... any advice about change of aerial etc ?

3 things
Welcome to the forum.

What is the Firmware version of your Rlink?
Which station are you having the problem with?
Town/Country you are having the problem?

This kind of information MAY get you a more informed answer

Thanks for the quick reply ... I have the following software ... R-LINK SYSTEM 2.2.19.30x & has no problems previously with DAB signal in my Honda Civic

As a matter of curiosity, to what extent does the warranty on a secondhand car cover you in this instants Rlink unit?

I can't speak for your DAB issue, certainly I don't remember having issues with it with that version of the firmware. I live in Hastings where I know there are dead spots for certain stations and I run on the standard regular aerial

Just received this email from Renault ...

I would like to thank you for confirming the VIN for your Renault Kadjar. With this information, I can see that the Renault Kadjar was manufactured in 2016. During this period certain R-Link 2 experienced the issue you are reporting. This at the time was reported to our technical team. The investigation found that the DAB signal loss issue is caused by the high electro-magnetic noise inside the radio that disturbs the DAB radio reception. This problem was corrected later on with a new "Hardware Innovation" series. This correction was introduced to later models of the Renault Kadjar.

With this in mind, I am sorry to say that there is no hardware o software that can resolve this for your device. In the meantime I will now close this case, however if you have any additional questions please do not hesitate to contact me by e-mail or by calling me on the number below and I will gladly open this case for you.

You already figure out...