TOPIC:

Hmmm. Following with interest. I keep my fingers crossed, that they will take responsibility.

Kevgil09 wrote:

2.2.13.900 it was on and when car came back from getting ecu replaced the Dab stereo kept losing signal every few minutes

Are you sure about that version number, can't find that version as having ever been used?
The last of V2 was 2.2.19.300 and I believe, which someone is bound to correct me on, anything before this version was impossible to upgrade beyond V2 without bricking the unit

Sorry typo error on my part it is 19

duracel3634 wrote:

Kevgil09 wrote:

2.2.13.900 it was on and when car came back from getting ecu replaced the Dab stereo kept losing signal every few minutes

Are you sure about that version number, can't find that version as having ever been used?
The last of V2 was 2.2.19.300 and I believe, which someone is bound to correct me on, anything before this version was impossible to upgrade beyond V2 without bricking the unit

2.2.19.300 was the last update on V2.

It’s now common practice for the dealer to upgrade to V7 to cure certain issues including DAB drop out, it is a Renault issued tech solution, Actis solution n°49605. V2 to V7.

The report mentions several issues that this will solve. Of course when renault first issues the update V7 the majority were successful, a minority were sensationalised by the Own’s reporting to the forums.

Some 18 months later it’s very rare event that this happens, the install has gone under several revisions to rectify failure. It’s also an indication of an inexperienced tech who has under taken the programming.

Kevgil09 wrote:

Well supposedly the technician who tried and failed to do the update has 15 years experience and was conveniently off sick today and the dealers are being very withholding regarding what they used to update so its now with Renault to sort this mess out

15 years experience of been a tech! The Rlink2 was only introduced 5 years ago at most.
Flashing the Rlink2 to install a different software version was only first tried in around February March 2019, the update for Clip Renault Diagnostics was released as part of a Clip updates which involves a usb update onto the PC system that runs clip, my own dealer only got this in May 2019, in the Rlink2 software has to be installed in conjunction with a data connection to R/France.

Thanks that gives me good ammunition go make sure the dealer and Renault replace the head unit
Much appreciated