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R-link android issue
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R-link android issue 2 years 9 months ago #1

  • Siharvey
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Help please. I have a 2016 kaddjar and have tried and failed to get my Samsung android phone to connect via Bluetooth,  the phone constantly disconnects then connects then disconnects again. Can get the media to work  and stay connected but as soon as I try to connect the phone side it disconnects / connects constantly. My wife has a huwai phone on android and that works fine. Any help would be great.  Thanks
 

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R-link android issue 2 years 8 months ago #2

  • caius16
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Hello,

I have the same problem. Anyone know how to fix it or what can be the problem ?

Big thanks

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R-link android issue 2 years 8 months ago #3

  • duracel3634
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As a guide for your posts, you need to provide more details if you want to provoke an answer.
You should include information about your Rlink system, what version is the software, is it actually Rlink2, is it a Kadjar?
So you have a Samsung phone, what is the model and in some cases what version of Android does your phone have?
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 9.0.34.611 Boot 5661- Self activated Android Auto - Map Version: mappackage_tt_feu_mid_2018_06
Renault Austral Estate1.2 E-Tech FHEV Iconic Esprit Alpine 5dr Auto 4C

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R-link android issue 2 years 8 months ago #4

  • caius16
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Hello,

Check this out:

1. My car is a Renault Kadjar, from 2015, with R-Link 2 , version 2.2.11.830 (see picture attached).

2. My phone is Samsung A71 and Samsung A51, both with Android 11, One UI 3.1

3. The problem is: as soon as I connect a phone, or 2, the bluetooth from R-Link2 starts to turn on and off, every 5 seconds. My phone is also connecting and disconnecting every 5 seconds and ofc I can not use it :(. From what i understand , there is a software problem, and I must upgrade my R-Link, right ?

4. Solusion is : 


Thank you.

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R-link android issue 2 years 8 months ago #5

  • caius16
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Anyone ? Please...

Thank you !

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Re:R-link android issue 2 years 8 months ago #6

  • AOne
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Anyone ? Please...

Thank you !

Visit your local dealer. Demand a software update from V2 to V7. Then update by yourself to V9 (optional).

Sent from my SM-N986B using Tapatalk
1.6 dCI, 2WD, Zen+ , Retractable Tow Bar.
RLink 2 - V9.0.34.610, Here Maps (2021/Q4) + TomTom POIs and SpeedCams (2021_06)

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Last edit: by AOne.
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Renault R-Link and Instrument Display
R-link android issue
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