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TOPIC: Windscreen Cracked

Windscreen Cracked 9 months 2 weeks ago #1

  • DE04
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Hi bought the car new in April went out in it this morning and it has a crack about 8 inches long starting at the bottom of the screen comes up about a inch then does a 90° turn then about 7 inches long. This is its first cold winter just wondered if this is a fault and has it happened to anybody else. There is no stone chip just a crack. Can I claim of Renault warranty or do I claim off my insurance windscreen cover?  

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Windscreen Cracked 9 months 2 weeks ago #2

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Having trouble inserting pictures.

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Windscreen Cracked 9 months 2 weeks ago #3

  • AOne
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If it's a crack, it's covered by the warranty.
1.6 dCI, 2WD, Zen+ , Retractable Tow Bar.
RLink 2 - V3.3.16.961, Here Maps (2019/Q2) + TomTom POIs and SpeedCams (2019_06)

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Windscreen Cracked 9 months 1 week ago #4

  • duracel3634
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DE04 wrote: Having trouble inserting pictures.


You need to be on your 6th Post before you can post a picture I'm afraid
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
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Windscreen Cracked 8 months 3 weeks ago #5

  • turboted10
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It will be difficult to get that done under warranty here in the Uk, there are so many reasons why it can happen that it isn't automatic. Even hitting a deep pothole can do it as can someone thumping the glass or a ball that doesn't even chip the glass. It's not what caused it but getting anyone, Renault, to accept it's their responsibility.
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Windscreen Cracked 8 months 3 weeks ago #6

  • DE04
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I went on holiday a couple of days after this happened so have not yet took it to Renaults. But I am not impressed with there service,2 times I phoned they said someone will phone back and never did and on the day I left i phoned again they said email pictures and will definitely email back but heard nothing. Renaults Orpington Kent.

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