Hi bought the car new in April went out in it this morning and it has a crack about 8 inches long starting at the bottom of the screen comes up about a inch then does a 90° turn then about 7 inches long. This is its first cold winter just wondered if this is a fault and has it happened to anybody else. There is no stone chip just a crack. Can I claim of Renault warranty or do I claim off my insurance windscreen cover?
You need to be on your 6th Post before you can post a picture I'm afraid
2016 Black 1.2 TCE Signature Nav S Manual Petrol Bose with Tech Pack and Drop Tow Bar
Running Rlink 2 Version: 126.96.36.1991 Boot 5661
Self activated Android Auto
Map Version: mappackage_tt_feu_mid_2018_06
It will be difficult to get that done under warranty here in the Uk, there are so many reasons why it can happen that it isn't automatic. Even hitting a deep pothole can do it as can someone thumping the glass or a ball that doesn't even chip the glass. It's not what caused it but getting anyone, Renault, to accept it's their responsibility.
I went on holiday a couple of days after this happened so have not yet took it to Renaults. But I am not impressed with there service,2 times I phoned they said someone will phone back and never did and on the day I left i phoned again they said email pictures and will definitely email back but heard nothing. Renaults Orpington Kent.