TOPIC:

When I go to easyconnect it says no update when I go to rlink store its has the update see pic

This is so stupid, when I originally did my update from 2.x.x.803 to 2.x.x.300 it was from easyconnect and not the store.

I guess you have actually checked on your Rlink that the version is still 2.x.x.803 rather the store telling you that you need an update? I ask this because in the past I have had a similar issue when updating maps when I actually had the up to date map already installed in the car.

When you try to update from the Rlink store, are you using a stick that you have already plugged into the car or an empty stick? If you have only used a stick that has been plugged into the car, try an empty stick.

What do you mean by an empty stick Don't you have to connected to the car 1st and then the rlink store and can you update from 2.2.17.803 to 3.3.16 or do you first have to update to 2.2.17.300 first

First you need to be sure which version you have. On R-Link screen in car: Menu> System> Swipe left then System info, this will tell the version installed in your car. If version is before 2.2.19.300 Renault should give you update.
Go to easyconnect and enter your VIN No which will start with VF1..... easy connect will then offer (hopefully) 2.2.19.300. Download zip file then extract R-Link folder and put on to empty stick. Insert stick into car and follow instructions. Because of the age of your car Renault will not offer any later update online. If you wish further updates you will have to go to a Renault agent. V3 is only available as unofficial update on car of that age (same as mine)

this is the log I get when I try to update and I have 2.2.17.803
mainupdate_rotation][848] ro.sf.hwrotation = 0
[uart_bootnotify][220]send IPC 1
[uart_bootnotify][223]send IPC 2
[uart_bootnotify][226]send CAN central display activation IPC
[miscpartition_setmode][285]theader.mode : [0]
[main_update][991]start main_update (Normal download)
[mainupdate_mountfatfs][492]blkpartnum[/dev/block/sdb1][1]
[miscpartition_getusbid][278]miscpartition_getusbid : 601c5024
[mainupdate_mountfatfs][503]usb id : [601c5024]
[mainupdate_getusbFatId][206]fat_type=0[mainupdate_getusbFatId][242]Unknown filesystem signature: , path=/dev/block/sdb
[mainupdate_getusbFatId][206]fat_type=0[mainupdate_getusbFatId][230]id=601c5024
[mainupdate_mountfatfs][523]origianl [/dev/block/sdb1] change usb block to [/dev/block/sdb1]
[mainupdate_mountfatfs][531]USB BLK NAME DETECTING
[mainupdate_mountfatfs][549]we can find USB(/dev/block/sdb1) util waitcount: 0
[mainupdate_mountfatfs][550]we will try mount USB(/dev/block/sdb1) /vold
[mainupdate_mountfatfs][576]we will try mount SDCARD(/dev/block/mmcblk0p4) /sdcard
[mainupdate_mountfatfs][593]we are done for mounting
[mainupdate_checkHAB][936] [ Secured H/W ]
[mainupdate_makefilepath][683]blkname (/dev/block/sdb1) pfilepath (/vold/R-LINK/mm2014_upgrade.lgu) filename (R-LINK/mm2014_upgrade.lgu)
[mainupdate_avoidchrckcrc][835]/vold/R-LINK/mm2014_upgrade.lgu will skip its CRC checking when it is opened
[parser_openupgradefile][846]len = 2, 11
[parser_openupgradefile][848]Finger print: LGE/mm2014_gen11/mm2014_gen11:4.0.4/UNKNOWN/.20160530.185506:user/test-keys svn=53034|2219300
[feature_getfingerprint][58]feature_getfingerprint (58): iRecovery (0), iCurimg (0)
[feature_getfingerprint][162]feature_getfingerprint (162): Start force update
[parser_matchfingerprint][284]Version info: devfingerprint [updateall]
[parser_matchfingerprint][285]Version info: headfingerprint [LGE/mm2014_gen11/mm2014_gen11:4.0.4/UNKNOWN/.20160530.185506:user/test-keys svn=53034|2219300]
[parser_matchfingerprint][295]Update all
[miscdualboot_initupgrade][132]MISC DUAL update index 1, usermode : 1
[miscpartition_setupgradestatus][202]result flashcopy
[mainupdate_calculatetotaltime][823]mainupdate_calculatetotaltime timesec : 162433
[main_update][1099]the file[/vold/R-LINK/mm2014_upgrade.lgu] is for usermode and in USB. so we will copy it to sdcard
[miscpartition_incbootcount][298]theader.recoverybootcount : [6]
[main_update][1132]Recovery Boot Count : [6], haveimagetype=0, getimagetype=0
[main_update][1136]upgradeimgs : 8 curimg : 0
[mainupdate_upgradelogprepare][386] Upgrade log files index : 0
[main_update][1169]file_name[/vold/R-LINK/mm2014_upgrade.lgu] partitionidx[2]
[upgradeimage][684]partition index[0x02] offset:0x19b
[upgradelargeimage][208]partition index[0x02] offset:0x19b
[upgradelargeimage][236]not large file
[progress_log][44][1/8] PROGRESS - CURIMAGE: 0|TOTAL: 0, REMAINING TIME(min):3, totalms : 162433
[mirror_partition][199]mirror_partition 2
[mirror_partition][213]Read from /dev/block/mmcblk0p2
[mirror_partition][248]Write to /dev/block/mmcblk0p11
[mirror_partition][275]Read from /dev/block/mmcblk0p11
[upgradeimage][998]Success recovery mirror to 0
[upgradeimage][1002]Error: Recovery partition change to 11: -159
[main_update][1188]main update error partition [2]
[mainupdate_copyupgradelogfile][427]copy upgrade log file 0 !!
[mainupdate_copyupgradelogfile][431] Create upgrade log directory : /vold/upgrade.log

I can only suggest methods that I know to work, I doubt if many on here would be able to decipher that log. If your R-Link is still functioning maybe better to leave it because if you cannot get the official update there is no point trying for the unofficial versions and Renault will charge quite a lot to repair it unless under warranty. Sorry I cannot be of more help.